This one goes out to the content creators among us. Instructors, you know who you are.

A bug in all versions of Internet Explorer prevents the Blackboard Visual TextBox Editor from successfully uploading files when embedding attachments in content items. The symptoms of breakage look like a 404 Not Found error or a 403 Forbidden error, depending on if you are the instructor or a student looking at the attached document.

Firefox is not affected by this problem. If you wish to post attachments in the VTBE, please use Firefox.


If attaching, use Firefox, not Internet Explorer

Also, the option to attach a single file to any new Blackboard document continues to work in all browsers


Any web browser can attach in step 2

Once files are correctly attached using Firefox or “Step 2″, then any browser can be used to download the attachments. The bug only affects the initial attachment of the files.

If you already created Blackboard items that now contain broken attachments, the only known solution is to use Firefox to edit the document, remove the broken attachments, and reattach the files. If you would like more information or extra instruction how to resolve this problem, please contact the Academic Computing Helpdesk at 974-1222.

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