Update 1:31pm: Blackboard is back to full service levels.
A system error occurred overnight March 4th resulting in Blackboard being completely unavailable from about 7:30-8:30am. Resolving the error introduced an instability in the shared file system that resulted in a bottleneck that backed everything up in Blackboard. The result was slow, spotty service from 8:30 a.m.-12:30 p.m. At 12:30, the system was shutdown completely and brought back online in a more orderly manner. From 12:30 to 1:30 the system was completely unavailable. As of 1:30 service has been completely restored.
- March 4th
- 0730-0830 : Blackboard completely unavailable
- 0830-1230 : Service slow, spotty
- 1230-1330 : Blackboard completely unavailable
- 1330- : Blackboard available
Our apologies for this extended outage. We continue to review this incident to ensure a better response if it happens again.
Thank you for your patience.