There is a known issue with WebDav in Windows XP. If you try to mount the WebDav folder as a network drive, Windows will continue to ask for your password even after you submit it correctly. After three such attempts, Windows will return a message similar to “The folder cannot be mounted because it is not a valid file”.
Blackboard is aware of the problem and is working on a solution. In the meanwhile the only workaround is to use a 3rd party software to mount the Blackboard WebDav folder.
I’m looking for suitable products to use at a reasonable cost. I’ve found three that look promising. We have not tested any of these nor do we offer support for them. These are offered as a convenience only.
If you are on Mac, CyberDuck looks promising, and it’s free
http://cyberduck.ch/
For Windows XP, NetDrive and WebDrive looks promising, NetDrive if free for individual use.
http://netdrive.net/
For both OSX and Windows, individual license costs around $60
http://webdrive.com/products/webdrive/index.html
If you do try any of these out, please let us know how they worked in the comments below.
October 8th, 2009 at 6:04 am
Nice support article.
Thank you for sharing information.